What is the right technology solution for your event?

Technology is everywhere; from the smart devices we carry in our pockets to the self service kiosks in fast food restaurants. So it is no surprise that today’s event attendees expect to be consulted, engaged and able to participate actively in the events that they attend.

In response to this hundreds of services and app providers have appeared on the market to satisfy this need, some of these are free whilst others cost thousands of pounds. This has created more questions than answers though: What is out there? Is there a cost? What is best for my event? Will it work?

So how do you navigate your way through this minefield to determine which solution is best for you, your client and, most importantly, your attendees?

First of all don’t panic! There are 3 key areas you need to consider that will help determine which option is best for you:


How much money do you have to spend?

Is there an actual budget for event technology?


How much time do you have?

How long before the event takes place? How much notice do your suppliers need?


What are you trying to achieve?

Why is the event happening? Who is coming? How do you want technology to help?

You should never forget about the meeting objectives to ensure that the solution chosen adds value to the event and does not detract from it.

The message is more important than the method.

This is the stage at which you should involve your technology partner in the process, and the earlier the better! Ask them for recommendations and discuss these options taking into account the three key areas mentioned above.

Throughout these discussions, please remember to:

  • Ensure that there are clear benefits for the attendees – give them a reason to use the solution otherwise engagement is likely to be low
  • Not over do it – too much technology can be counter-productive as you risk overloading and distracting the attendees
  • Check data security and privacy – where is your data being stored? Who has access? How are you sharing attendees’ personal information?
  • Check Wi-Fi and internet access – don’t take it for granted! Make sure you get an expert to help ensure the network can handle the technology you are using and the number of attendees coming
  • Ensure you can measure the impact – systems will need to be in place to enable you to analyse how well it all worked
  • If you decide on an Event App, plan how you will encourage attendees to download the app before they arrive - technology that is only used by a few will not give you the results you want

So what is out there? As mentioned at the start, there are hundreds of suppliers and solutions available from totally managed to do-it-yourself.

Where you end up on that scale depends on our three friends – budget, timescale and objectives.

But whatever you choose, the technologies should help people share information and improve their experience. They should be inclusive, i.e. available to everyone, and not take centre stage. After all, events are not about technology; events are about people.

Would you like to know more about Event Technology?

Contact us now for more information.

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